For clinics
Clinic OPD Management
Appointments, patient records and reminders in one place. Patients book online and get a reminder before their visit.
- Online booking
- Patient records
- SMS and WhatsApp reminders
For clinics
TOKENN
WhatsApp queue and appointment booking for clinics, by Cyberzio Innovations
TOKENN, WhatsApp queue and appointment booking for clinics, by Cyberzio Innovations. Patients scan a QR code or send a WhatsApp message and get a token with the expected wait time. No app to install, and no special hardware for the clinic.
TOKENN is a product of Cyberzio Innovations Pvt. Ltd. · tokenn.live
Your clinic · WhatsApp
Token please
Your token is #24. 6 patients ahead. We will message you when you are two ahead.
You are two ahead now. Please come to the waiting room.
WAITING-ROOM TV
Now serving
22
Next: 23 · 24 · 25
No patient app₹1 per tokenReplies the way patients type
Screens show example data.
- Works fully on WhatsApp
- No patient app, no hardware
- Replies the way patients type
- Live queue and TV display
Problems it solves
What changes at the counter, in plain words.
BEFORE
Patients crowd the waiting room and keep asking 'how long?'
AFTER
Each patient gets a token and live updates on WhatsApp, and waits nearby.
BEFORE
Reception answers the phone and manages the queue at the same time.
AFTER
The queue runs from one screen. Reception calls the next token with a tap.
BEFORE
Patients without a smartphone are left out of any digital system.
AFTER
Reception gives them a token in two taps. It joins the same queue.
BEFORE
A token display needs special hardware.
AFTER
Any Android TV or tablet shows and announces the current token.
Overview
TOKENN is built and run by Cyberzio Innovations Pvt. Ltd. for busy Indian clinics where one receptionist handles the phone and the front desk at the same time. Patients get their token, live queue updates and a reminder when they are two ahead, all on WhatsApp.
Doctors with fixed timings can take timed appointments. Walk-in patients without a smartphone get a token from reception in two taps. Any Android TV or tablet becomes a waiting-room display. TOKENN replies the way patients type, including mixed-language messages.
Quick facts
- Price
- ₹1 per patient token or appointment. Starter pack: 150 tokens for ₹149
- Monthly fee
- None. Tokens do not expire
- Patient app
- Not needed. Everything is on WhatsApp
- Display
- Any Android TV or tablet
- Made by
- Cyberzio Innovations Pvt. Ltd.
Who it’s for
- Single-doctor clinics
- Two-doctor clinics
- Clinics seeing 30 to 200 patients a day
- Clinics in smaller cities with one receptionist
How it works
- 01
Set up your clinic
Add your doctors and timings, then print the TOKENN QR code for your front desk.
- 02
Patients join on WhatsApp
Patients scan or message to get a token or book a slot. The wait time comes back on WhatsApp.
- 03
Run the queue from one screen
Reception calls the next token from the dashboard. Patients and the TV display update live.
What you get
A closer look at what TOKENN includes.
Token on WhatsApp
Patients scan the clinic's QR code or send a message and get a token with the expected wait. Nothing to download, no sign-up.
Appointment booking
Doctors with fixed timings can offer timed slots. Patients book on WhatsApp and the booking shows on the reception screen.
Live updates and reminders
Patients see the queue move and get a 'two ahead' reminder, so they can wait nearby instead of in the room.
Replies the way patients type
Patients can message the way they normally do, including mixed-language messages, and TOKENN understands them.
Walk-in tokens
Patients without a smartphone get a token from reception in two taps and join the same queue.
Waiting-room TV
Any Android TV or tablet becomes a display that shows and announces the current token.
Why it helps
- Fewer 'how long is the wait?' calls
- A calmer, less crowded waiting room
- Nothing for patients to install
- Pay per token, with no monthly fee
What’s included
- WhatsApp tokens and appointment booking
- Live queue updates and 'two ahead' reminders
- Reception dashboard and walk-in tokens
- Android TV or tablet queue display
- Support from the Cyberzio team
Common questions about TOKENN
Who makes TOKENN?
TOKENN is a product of Cyberzio Innovations Pvt. Ltd., the company behind Clinic OPD, Simple POS, Pawn Shop ERP, AI Voice Agent and TurfAccess. The product site is tokenn.live.
Do patients need to install an app?
No. Everything happens on WhatsApp. Patients scan a QR code or send a message to get their token or book an appointment.
How much does it cost?
₹1 per patient token or appointment. The starter pack is 150 tokens for ₹149. Bigger packs are available. Tokens do not expire and there is no monthly fee. See tokenn.live for current packs.
Is TOKENN the same as Clinic OPD?
No. TOKENN manages the queue and bookings on WhatsApp. Clinic OPD is the full clinic software with patient records and prescriptions. Many clinics use both.
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Ready to move your clinic queue to WhatsApp?
Start with TOKENN on tokenn.live, or message the Cyberzio team for a walkthrough.
Get a free demo on WhatsApp