For pawn & gold-loan shops
Pawn Shop ERP
Keep every item, loan and customer record in one place. Get reminders before loans are due, and reports in one click.
- Stock with barcodes
- Loan reminders
- One-click reports
For any business that takes calls
AI Voice Agent
A phone assistant that answers your business calls, day and night
AI Voice Agent answers your business phone when you cannot. It books appointments, takes messages, sends reminders and calls back missed numbers. It works on your existing number and understands normal speech and Indian accents.
CALL · 21:14 · AFTER HOURS
“Can I come on Saturday morning?”
“Yes. Saturday 11 AM is free. Shall I book it for you?”
BOOKED
Saturday, 11:00 AM
MISSED CALL
Called back automatically
ANSWERS
Day and night, 24/7
Screens show example data.
- Answers calls 24/7
- Works on your existing number
- Understands Indian accents
- Fits your calendar
Problems it solves
What changes at the counter, in plain words.
BEFORE
Calls after closing time go unanswered, and customers call someone else.
AFTER
The assistant answers at night and on holidays, and books or takes a message.
BEFORE
Staff stop their work to answer the same questions on the phone.
AFTER
Timings, location and common questions are answered without your staff.
BEFORE
Missed calls are never called back.
AFTER
Every missed number gets an automatic call back.
BEFORE
Bookings taken on the phone are written on paper and lost.
AFTER
Bookings go straight into your calendar or Clinic OPD.
Overview
Every unanswered call can be a lost customer. Hiring someone for nights and weekends is costly. AI Voice Agent talks to callers naturally, follows the rules you set, and passes the call to a person when needed.
It fits clinics, pawn shops, retail shops and service businesses. Connect it to your calendar or to Clinic OPD, and bookings land where your team already works.
Quick facts
- Setup
- We set up greetings and rules with you in a few days
- Phone number
- Works with your existing business number
- Hours
- 24 hours, 7 days
- Payment
- Buy once. No monthly fee. Yearly support plan is optional
- Support
- On WhatsApp, from the Cyberzio team
Who it’s for
- Pawn shops: loan reminders and customer follow-up
- Retail: order status, timings and bookings
- Clinics: appointment booking and reminders
- Services: slot booking and callbacks
How it works
- 01
Tell us how to handle calls
We set the greeting, common answers, booking rules and when to pass a call to a person.
- 02
Connect your number and calendar
We link your existing phone line and, if needed, Clinic OPD or your booking calendar.
- 03
Review calls and improve
Check the call log, adjust the script, and let the assistant cover nights, weekends and busy hours.
What you get
A closer look at what AI Voice Agent includes.
Answers calls 24/7
The assistant greets the caller, asks how it can help, and books, takes a message or answers common questions.
Books appointments by voice
Callers say when they want to come. The assistant checks free slots, suggests a time and confirms.
Reminders and follow-ups
Send appointment reminders by voice or SMS. Follow up on missed calls so leads are not lost.
Missed-call callback
If a call is missed, the assistant calls back, finds out what the caller needs, and books or takes a message.
Connects to your tools
Works with Clinic OPD, Simple POS or your calendar. Set the script for your timings, services and location.
Natural speech
Understands normal speech and Indian accents. No press-1, press-2 menus.
Call log
See every call, how long it lasted and what happened. Export the log when you need it.
Human handover
Set when the assistant should pass the call to a person, for example for complaints or complex questions.
Why it helps
- No missed calls, even at night or on holidays
- Fewer missed appointments and better follow-up
- Less time on repeated questions for your staff
- One assistant for pawn shops, shops, clinics and services
What’s included
- Lifetime licence with free updates
- Call answering and appointment booking
- Missed-call callbacks and SMS reminders
- Setup, script writing and training
- Support after purchase to get you running
Common questions about AI Voice Agent
Will callers know they are talking to a computer?
The assistant speaks naturally and handles common requests. You decide how it introduces itself and when it passes the call to a person.
Does it work with my current phone number?
Yes. Callers keep dialling the number they already know. We help connect it during setup.
Can it book clinic appointments?
Yes. When connected to Clinic OPD or your calendar, it offers free slots and confirms the booking on the call.
Will it understand my callers?
It understands normal speech and Indian accents. We set the script with you and adjust it after reading the first calls.
More from Cyberzio
For retail shops
Simple POS
Make a bill in seconds. Stock updates on every sale, and UPI, cash and card go on the same bill.
- Fast billing
- Stock updates itself
- UPI and cards
For wholesale & trading shops
TradeDesk
One desk for stock and sales. Purchases, stock, GST invoices, payments and party ledgers for wholesale and dealer shops.
- GST invoices
- Piece, dozen and box
- Party ledgers
Hear the assistant on a sample call
Message us on WhatsApp. We will play a sample call for your type of business and show how bookings land in your calendar.
Get a free demo on WhatsApp