For clinics
TOKENN
WhatsApp queue and appointment booking for clinics, by Cyberzio Innovations. Patients get a token and live wait updates on WhatsApp.
- Tokens on WhatsApp
- Appointments
- Waiting-room TV display
For clinics
Clinic OPD Management
Clinic software for appointments, patient records and reminders
Clinic OPD replaces the paper diary and scattered Excel files at your front desk. Appointments, patient history, prescriptions and follow-ups live in one place. Patients get a reminder before their visit, so fewer slots stay empty.
Doctor 1 · General
10:00Booked · reminder sent
10:15Booked online
10:30Follow-up visit
10:45Free
11:00Booked online
Doctor 2 · Paediatrics
10:00Free
10:15Booked · reminder sent
10:30Booked online
10:45Follow-up visit
11:00Blocked · holiday
Screens show example data.
- Fewer missed appointments
- Online booking
- SMS and WhatsApp reminders
- Digital prescriptions
Problems it solves
What changes at the counter, in plain words.
BEFORE
Patients forget their appointment, and slots stay empty.
AFTER
A reminder goes out on SMS or WhatsApp before the visit. Patients confirm or reschedule.
BEFORE
Reception spends the evening on confirmation calls.
AFTER
Reminders go out on their own. Reception focuses on patients at the desk.
BEFORE
Old prescriptions are in a file somewhere.
AFTER
Every visit, note and prescription is in the patient's record, found by name or phone.
BEFORE
Month-end collection comes from a diary and a receipt book.
AFTER
Daily collection reports are tied to each visit.
Overview
A clinic receptionist is on the phone all day. Online booking and automatic SMS and WhatsApp reminders take the confirmation calls off their desk, and fewer patients forget their appointment.
Doctors get digital records and prescription templates. Patients get a smoother visit. You get collection reports and visit history without opening a notebook at month end.
Quick facts
- Setup
- About one hour, with our help
- Works on
- PC, laptop, tablet or phone, in the browser
- Reminders
- SMS and WhatsApp, sent automatically
- Doctors
- One doctor or many, each with their own slots
- Payment
- Buy once. No monthly fee. Yearly support plan is optional
- Support
- On WhatsApp, from the Cyberzio team
Who it’s for
- Single-doctor and multi-doctor clinics
- Dental and eye clinics
- Physiotherapy and wellness centres
- Small hospitals and nursing homes
How it works
- 01
Set doctors and slots
Add clinic timings, doctors and their available slots. Share the booking link with patients.
- 02
Bring in your patient list
We help move patient names and numbers from paper or Excel so day one feels familiar.
- 03
Run a calmer front desk
Reminders go out on their own. Staff focus on the patients in front of them.
What you get
A closer look at what Clinic OPD Management includes.
Appointment calendar
See the day for every doctor at a glance. Reschedule, cancel or block slots in a click. Add a waitlist on full days.
Online booking
Patients book from a link you share. Set slots per doctor and day, block holidays, and stop double booking.
SMS and WhatsApp reminders
Reminders go out before the visit. Patients can confirm or ask to reschedule, so fewer slots stay empty.
Patient records
History, vitals, notes, diagnosis and files in one secure record. Search by name, phone or ID.
Prescriptions and follow-ups
Print prescriptions from templates. Set a follow-up date and the reminder goes out on its own.
OPD billing
Record the OPD fee and other charges on the visit. Print a receipt. Daily collection reports stay linked to the patient.
Roles and safety
Reception, doctor and admin each see what they need. Data is encrypted and backed up.
Visit history
Every visit is logged with the complaint, notes and prescription, so the doctor sees the full story on one screen.
Why it helps
- Fewer missed appointments and empty slots
- Less time on the phone, more time with patients
- Complete records for every patient visit
- Safe storage with clear access control
What’s included
- Lifetime licence with free updates
- Appointments, patient records and prescriptions
- SMS and WhatsApp reminder support
- Setup and staff training
- Support after purchase to get you running
Common questions about Clinic OPD Management
Is it suitable for a one-doctor clinic?
Yes. Many of our clinics have one or two doctors. You get the calendar, records and reminders without hospital-level complexity.
Will patients get WhatsApp reminders?
Yes. Reminders go out on SMS and WhatsApp before the appointment.
Can two doctors share one clinic?
Yes. Each doctor has their own slots and schedule. Patient records can be shared where you allow it.
What about TOKENN? Is it the same thing?
No. TOKENN is our WhatsApp token and queue system for busy walk-in clinics. Clinic OPD is the full clinic software with records and prescriptions. Many clinics use both.
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See Clinic OPD with your appointment flow
Message us on WhatsApp. We will set up sample doctors and slots, then show booking, reminders and records.
Get a free demo on WhatsApp