Customer stories

Real results from real businesses.

A pawn shop, a retail store, a clinic and a service business. Here is what changed for them after they started using Cyberzio.

Customer stories

Four businesses, what was going wrong, what we set up, and what changed.

Pawn shop · Delhi

Pawan Pawn Shopuses Pawn Shop ERP

01
The business
A busy pawn counter with hundreds of items on loan, tracked in a register and an Excel sheet.
02
The problem
Items were tracked by hand. Every month, 5–7% of stock could not be matched to a record.
03
What we set up
Barcode labels on every item, and automatic reminders before each loan is due.
04
The result
Every item now has a record. Staff find loans in seconds, and customers get a reminder before the due date.

Retail · Mumbai

Sharma Retail Storeuses Simple POS

01
The business
A general store with two staff and a long queue every evening.
02
The problem
Bills were made by hand. Customers waited, and some left without buying.
03
What we set up
Simple POS on a tablet, with stock updated on every sale and UPI on the same bill.
04
The result
Billing takes seconds. The evening queue moves, and the owner sees the day's sales without a notebook.

Healthcare · Bangalore

Priya Clinicuses Clinic OPD

01
The business
A two-doctor clinic using a paper diary for appointments.
02
The problem
30–40% of patients did not come for their appointment. Slots stayed empty and reception spent evenings on calls.
03
What we set up
Online booking with automatic SMS and WhatsApp reminders before each visit.
04
The result
Most patients now confirm or reschedule from the reminder. Reception no longer makes confirmation calls.

Services · Pune

Desai Servicesuses AI Voice Agent

01
The business
A service business where the owner answered every call himself.
02
The problem
More than 20 hours a week went on phone calls. Calls after closing time were missed.
03
What we set up
AI Voice Agent on the existing business number, answering calls day and night and booking slots.
04
The result
Calls are answered even at night. Bookings land in the calendar, and the owner reviews a call log instead of picking up every call.

Start in under an hour, not weeks

GST, UPI and WhatsApp built in

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Staff learn it in one session

Help on WhatsApp from our own team

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